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Privacy Statement
(Last updated:
September 2002)
Citrine Technologies is committed to protecting the privacy of your personal
information on our Website. This Privacy Statement applies to the Citrine
general Website as well as any concurrent marketing campaigns. By using
this Website, you consent to the data practices described in this statement.
If you have questions about this Privacy Statement or the protection of
your personal information on the Citrine Websites, please write us at
info@citrinetech.com.
Collection of your Personal Information
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Citrine Technologies
explicitly asks when it needs information that personally identifies you
("Personal Information") pertinent to the specific product or
service you are choosing to use or subscribe to on the Citrine Website.
This information can include your e-mail address, name, address, telephone
number, as applicable.
Currently,
Citrine also collects personal information through the use of offline
telesales operations. The information collected during the use of telesales
may be merged with personal information you have previously shared with
this Web site and is used in accordance with this Privacy Statement.
Use of your Personal Information
____________________________________________
Citrine Technologies
and our affiliates use the information to communicate with you regarding
your Citrine accounts by sending out periodic newsletters that are considered
as essential to the operation of the service. We also use your e-mail
address to respond to incoming service and support requests from you,
to collect customer feedback, customer satisfaction surveys, sweepstakes
notices, and other service informational mailings.
We ask for your postal address because some of our services require a
mailing address so that we can completely perform the service.
Citrine Technologies
may disclose your Personal Information if required to do so by law or
in the good-faith belief that such action is necessary to: (a) conform
to the edicts of the law or comply with legal process served on Citrine
Technologies or the site; or, (b) protect and defend the rights or property
of Citrine Technologies.
Personally
identifiable information collected by Citrine may be stored and processed
in the United States or any other country in which Citrine or its affiliates,
subsidiaries or agents maintain facilities, and by using this site, you
consent to any such transfer of information outside of your country.
Sharing your Personal Information with Other Companies
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Except as
otherwise described in this statement, Citrine will share your personal
information with other companies only with your consent. We occasionally
hire other companies to provide limited services on our behalf, such as
providing customer service, performing statistical analysis of our services,
or providing other essential elements of the site. We will only provide
those companies the personal information they need to deliver the product
or service, and they are prohibited from using that information for any
other purpose.
Control of your Personal Information
____________________________________________
As part
of your participation in any of the Citrine Technologies services, Citrine
allows you to elect to receive certain information and e-mail from Citrine
and its service partners. There are two types of information sent to Citrine
customers: 1) account specific information; and, 2) promotional and customer
feedback information.
Promotional and customer feedback information includes special promotional
offers, sweepstakes, contests, and/or customer surveys. For this type
of information, the customer has the ability to opt-in or opt-out from
receiving this type of information. The customer also has the ability
to change their opt-in/out preferences at any time, either by changing
their personal information, described in the next section, or by following
the unsubscribe instructions provided in each mailing.
Changes to your Personal Information
____________________________________________
You may
update, edit or delete the personal information you have shared with Citrine
Technologies, at any time by contacting Citrine in writing and requesting
to have done so.
If you have chosen to receive information from Citrine and then at a later
date decide you do not wish to continue receiving such information, you
can unsubscribe by following the instructions in the e-mail. If are not
currently receiving Citrine information and you would like to, you can
do so by the following the instructions outlined below.
Use of Cookies
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To make
it easy and convenient for you to login to our services, the Citrine Technologies
site does require you to enable cookies to utilize our services. Because
we use cookies, you can bookmark your Citrine start page and access your
account without logging in.
A cookie
is a text file that is placed on your hard disk by a Web page server.
Cookies cannot be used to run programs or deliver viruses to your computer.
Cookies are uniquely assigned to you, and can only be read by a web server
in the domain that issued the cookie to you.
One of the
primary purposes of cookies is to provide a convenience feature to save
you time. The purpose of a cookie is to tell the Web server that you have
returned to a specific page. This simplifies the process of recording
your personal information, such as addresses, and so on.
You have
the ability to accept or decline cookies. Most Web browsers automatically
accept cookies, but you can usually modify your browser setting to decline
cookies if you prefer. If you choose to decline cookies, you will not
be able to fully experience the interactive features of the Citrine Web
site.
Use of Privacy Statements by Partners and Affiliates
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While Citrine
supports other web site operators related to our services, you should
carefully examine the privacy statements of sites linking to or from the
Citrine site. Personal information that you choose to provide to other
web sites will be subject to the privacy policies of that specific web
site.
Changes to this Statement
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Citrine
Technologies will occasionally update this Privacy Statement to reflect
company and customer feedback. When Citrine posts changes to this Statement,
we will also revise the "last updated" date at the top of the
Privacy Statement. If there are material changes to this Statement, Citrine
will notify you by placing prominent notice on the Web site. Citrine encourages
you to periodically review this Statement to be informed of how your information
is being protected.
Contact Information
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If you have
any questions regarding this Privacy Statement, please click
here to send e-mail.
Citrine Technologies
Attn: Webmaster
20191 NE 16th Place
Miami, FL 33179
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