About Microsoft CRM

Built using Microsoft .Net technologies, Microsoft CRM is easy to deploy, customize, and use, accessible from Microsoft Outlook and the Web, integrates with other business applications and scales as your business grows.

• Microsoft CRM helps small and midsize businesses as well as divisions of larger organizations build stronger and more profitable customer relationships via powerful integration with Microsoft Office and financial management (ERP) applications.

• Microsoft CRM improves business productivity by providing a familiar and user friendly environment for end users (through both the Web and Outlook) so employees can share information across the organization and make informed business decisions in a timely manner.

• Microsoft CRM offers small and midsize businesses as well as divisions of larger organizations lower total cost of ownership because it’s easy to deploy, customize, configure, use, and maintain.

• Microsoft CRM brings a new generation of partnering opportunities for developers to build Web services or industry specific applications that will have a significant positive impact on their business models.

• Microsoft Business Solutions offers a range of customer relationship management solutions for customers large and small. Small businesses can start managing sales and contact processes through Business Contact Manager 1.0 for Microsoft Outlook. As their CRM needs grow and evolve with their business, they have a logical and easy growth path to Microsoft CRM.