Engagement Process
From
the moment we make contact to our post implementation support and every
step in between, Citrine's professional staff becomes a part of your
own company while providing performance beyond your expectations. Read
below about the The Professional Edge™ Process
and the Accelerated Implementation services
we offer you.
The Professional Edge™ Process
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You
are a key part of the Professional Edge™ Process because you will
learn more about becoming an educated buyer of ERP and CRM solutions and
even learn more about the way your company can become more efficient.
The Professional Edge consists of the following 7 steps which will guide
you toward achieving the right solution for your company.
 


 
Accelerated Implementation
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The
nine-step accelerated implementation process defines your business requirements,
establishes best business practices, standardizes your reporting, transitions
your legacy data, installs and customizes your solution, allows for your
staff to be trained and audits your information quality and accuracy after
the solution is implemented.
(Click
on each phase below for a description.)
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